DUV
ISO Certifications & Inspections Pvt. Ltd.
ISO 20000 Certification
IT Service Management System
INTRODUCTION
INTERNATIONAL ORGANIZATION FOR STANDARDIZATION
ISO (International Organization for Standardization) is an independent, non-profit global organization that develops and publishes the ISO Standards. ISO Organization is a group of experts comprised of industry representatives and standards institutes from various countries around the world.
ISO 20000-1 CERTIFICATION – IT-SERVICE MANAGEMENT SYSTEM
ISO 20000-1:2018 is the IT Service Management System standard (ITSM), published by ISO. The ITSM helps organizations to implement a robust IT Service system and enables organizations to align with the requirements of Business and International Standards.
ISO 20000 Certification also gives the best practices to deliver the most effective and managed IT Services. Effective implementation of IT Systems enables organizations to improve their Service Delivery as well as customer satisfaction.
ISO 20000 CERTIFICATION: PRINCIPLES
- CUSTOMER FOCUS
- LEADERSHIP
- PDCA CYCLE
- SERVICE DELIVERY
- RELATIONSHIP PROCESSES
- PROCESS APPROACH
- RISK-MANAGEMENT
- CONTINUAL IMRPOVEMENTS
- EVIDENCE BASED THINKING
DUV PROCESS OF ISO 20000 CERTIFICATION
GETTING ISO 20000 CERTIFIED
How to get ISO 20000 Certification?
DUV with its highly experienced workforce helps you with ISO 20000 certification, making your certification experience smooth and fast.
Firstly we acquire all the necessary details of the clients required for ISO 20000 Certification.
Then we get all the agreements completed. Then we set up an audit team to create an audit plan and interact with the client. With this, we perform the stage-1 audit. After the satisfying results of the Stage-1 Audit, the team then verifies the implemented system by visiting the organization. Then the audit report is submitted to the technical committee which, grants the initial certificate. A copy of the audit report is also submitted to the organization for their reference.
DUV continually works with the organization to ensure the Conformance of Implemented system periodically by conducting Surveillance Audits each year.
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DUV ISO 20000 Certification - IT Service Management System
BENEFITS OF ISO 20000 CERTIFICATION FOR YOUR BUSINESS
BENEFITS OF ISO 20000 CERTIFICATION FOR YOUR BUSINESS
- Improves the credibility of the organization as well as the service that is offered.
- You can dominate your own Market by facing the competition.
- Enhanced Productive advantages
- Improved Customer Satisfaction.
- Reduce the Cost of operations, hence Revenue.
- Enhanced and, strong Internal Management.
- Continuous Improvement Culture.
- Legally Bind to regulatory requirements.